Ugnay by 3SS Privacy Policy
Effective date: May 18, 2026
Ugnay by 3SS provides messaging, calling, and identity-linked security features. This page explains, at a high level, what information may be collected and how it may be used.
Information We May Collect
- Account and registration information such as mobile number, device identifiers, and authentication metadata.
- Messaging and calling service metadata needed to route, secure, deliver, and troubleshoot communications.
- Security and trust signals such as device integrity, attestation, abuse-prevention, and fraud-detection data.
- Identity verification materials you choose to submit for eKYC or related account-security flows.
- Operational logs, diagnostics, and customer-support communications.
How We May Use Information
- To create and secure your account.
- To provide messaging, calling, signing, and account-recovery features.
- To detect abuse, fraud, unauthorized access, or compromised devices.
- To comply with legal, regulatory, and security obligations.
- To improve performance, reliability, and user support.
Identity Verification
If you use eKYC or identity-linked security features, submitted ID images, selfies, liveness evidence, and related metadata may be processed to verify identity, reduce fraud, and protect account access.
Security
We use administrative, technical, and organizational safeguards intended to protect personal information and platform integrity. No method of transmission or storage is guaranteed to be fully secure.
Retention
We retain information for as long as needed to provide the service, satisfy security and legal obligations, resolve disputes, and enforce platform protections.
Contact
For privacy or support questions, contact support@ugnay.app.